FREQUENTLY ASKED QUESTIONS
1. Do you ship?
Yes! We are a screen print and embroidered shop based out of Asheville, North Carolina but we can ship anywhere! We do not cover shipping costs.
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2. What is your turn around time?
Currently we are at a 2 week turn around time but that is subject to change.
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3. What fees are associated with an order?
We have a $25 screen fee per placement per color. It is a one time fee so if you re-order, there won't be a fee! If you need an ink color change there is a $10 fee per change.
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4. Can we bring our own garments?
Yes. We require a $250 contract print minimum. Inquire for more details.
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5. What kind of files do you need?
SVG or PDF is preferred. Art fees will start at $35 an hour if you don't have those files.
6. Do you have a shirt minimum?
Yes, or minimum is 12 garments. But that can be split up over shirts, sweatshirts, long sleeves etc.
7. How and when do I pay?
You will receive an invoice and digital mockup. Orders will not go into production until the invoice is paid in full.
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