top of page

FREQUENTLY ASKED QUESTIONS

1. Do you ship?

  Yes! We are a screen print and embroidered shop based out of Asheville, North Carolina but we can ship anywhere! We do not cover shipping costs.

​

2. What is your turn around time?

  Currently we are at a 2 week turn around time but that is subject to change. 

​

3. What fees are associated with an order?

  We have a $25 screen fee per placement per color. It is a one time fee so if you re-order, there won't be a fee! If you need an ink color change there is a $10 fee per change. 

​

4. Can we bring our own garments?

  Yes. We require a $250 contract print minimum. Inquire for more details. 

​

5.  What kind of files do you need?

  SVG or PDF is preferred. Art fees will start at $35 an hour if you don't have those files. 

 

6. Do you have a shirt minimum?

  Yes, or minimum is 12 garments. But that can be split up over shirts, sweatshirts, long sleeves etc. 

 

7. How and when do I pay?

  You will receive an invoice and digital mockup. Orders will not go into production until the invoice is paid in full. 

​

​

IMG_9129.JPG
bottom of page